Canon used to be a great company. I own four of their cameras (one sine the ****s) and...

GetHuman4090348's Complaint issue with Canon USA from December 2019

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The issue in GetHuman4090348's own words
Canon used to be a great company. I own four of their cameras (one sine the ****s) and two of their printers. I bought a third printer and the scanner won't work. So I tried to call tech support. I should have done that (as a test) before I bought the new printer.**Canon used to be a decent company and you could talk to a human. These days you first have to register your equipment - which I did - and then call their automated system, and feed it the telephone number that you registered it with. **This is where Canon falls flat on it's back.**Despite the fact that I can see the printer in the web page for my account their oh-so-great system CANNOT FIND THE PRINTER. **AND THERE IS NO WAY TO SPEAK TO A HUMAN TO FIX THEIR SYSTEM THAT CAN'T FIND A PRINTER THAT I CAN SEE IN THEIR SYSTEM!

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Canon USA

Complaint issue
Reported by GetHuman4090348
Dec 13th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 237 others
0 customers following this

Timeline

GetHuman4090348 started working on this issue
Dec 13th, 2019 4:54pm