I set up my all in one canary and invited family to join watch live was working fine on...

GetHuman-garyhawm's customer service issue with Canary from November 2018

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The issue in GetHuman-garyhawm's own words
I set up my all in one canary and invited family to join watch live was working fine on the screen it said stop this action witch I thought was to turn watch live off . I did this * or for times and now I get no video but I get audio everyone else I invited gets video . I uninstalled the android app and reinstalled it but no change The canary help center is ma joke wont help me at all cant speak to a rep how do they plan on staying in business if you cant talk to a human . I was going to sign up to there services but they wont solve this simple problem please help me
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Canary

Customer service issue
Reported by GetHuman-garyhawm
Nov 4th, 2018 - a mon ago
I have an issue with Canary too
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Seen by 1 customer so far
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Timeline
GetHuman-garyhawm started working on this issue
Nov 4th 2:36am