Hello,*We received an email saying 'billing did not go through' For June**, ****. I'm N...

GetHuman-newlynap's customer service issue with Canary from July 2018

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Canary doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-newlynap will want to follow the link below to head to their help center. We will check on GetHuman-newlynap later to make sure it's all set or try to help escalate.
The issue in GetHuman-newlynap's own words
Hello,*We received an email saying 'billing did not go through' For June**, ****. I'm Not Sure WHY This Happened, But you can send it through again, and It Should Go Right Through. The Card To Be Billed Is The Same Card You Already Have On File. Thank You. **P.S. From Now On, Please Use The Email That I Have Just Given. The email that you sent to *****@***.com was Not Seen Until Today Because We Don't Always Get Time To Check It. Thanks Again. **Stacey Andrus
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Canary

Customer service issue
Reported by GetHuman-newlynap
Jul 3rd, 2018 - a yr ago
I have an issue with Canary too
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Seen by 3 customers so far
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GetHuman-newlynap started working on this issue
Jul 3rd, 2018 7:14pm
GetHuman-newlynap indicated the issue is not fixed yet.
Jul 5th, 2018 2:06am