My husband purchased two pairs of jeans whilst in Canada this week, however the staff h...

GetHuman1663635's customer service issue with Canada.roots.com from November 2018

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The issue in GetHuman1663635's own words
My husband purchased two pairs of jeans whilst in Canada this week, however the staff have give my husband two different sizes. He did give the sales assistance my uk size * however she did give him the correct size, this is the first time this has happened in all the years my husband has been purchased my things twice a year for the last ** years ( i just love your brand which you would open one in the uk) i would like to arrange to send the jeans back and have the proper size sent back to me. I am will paid for postage as I am unable to ware the one's i have at present.
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Canada.roots.com

Customer service issue
Reported by GetHuman1663635
Nov 30th, 2018 - 3 mons ago
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GetHuman1663635 started working on this issue
Nov 30th, 2018 9:21pm