I am one unhappy mama right now! On February **th or **th, I sent a Valentine’s care p...

GetHuman-autumndy's Missing Delivery issue with Canada Post from March 2020

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The issue in GetHuman-autumndy's own words
I am one unhappy mama right now! On February **th or **th, I sent a Valentine’s care package to my son from Gibsons, BC to Burnaby, BC. A few day’s later I put in my tracking number and it said that it had been delivered. Then I find out from my son that he never received it. Why would it say delivered if it wasn’t? I had that tracking receipt on my table for two weeks then thought, I’ve tracked it, I won’t need it anymore, and threw it away. This was before I found out that it really hadn’t been delivered. I went on your live chat a few days ago, which now I find out you don’t have anymore. The girl I was chatting with said, no problem, just call the post office where you mailed it and they’ll be able to look it up in their computer. So I did and the lady said that they couldn’t go back that far anymore, only a couple of days. Why wouldn’t the chat girl have known that?! There were $** dollars of cd’s and chocolate in there, not to mention a loving card for my son. On top of that it cost over $** with my venture one card. I have high blood pressure and this has not helped. What do I do? Autumn Dykstra

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Canada Post

Missing Delivery issue
Reported by GetHuman-autumndy
Mar 6th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 3740 others
0 customers following this

Timeline

GetHuman-autumndy started working on this issue
Mar 6th, 2020 11:34pm
GetHuman-autumndy indicated the issue is not fixed yet.
Mar 8th, 2020 9:41pm