I would like to send a commendation regarding one of your letter carriers in Kingston...

GetHuman-maryvaud's customer service issue with Canada Post from January 2020

Help with my Canada Post issue
The issue in GetHuman-maryvaud's own words
I would like to send a commendation regarding one of your letter carriers in Kingston, Ontario. I am a senior and live at ** Fergus Street in Kingston and although I do not know the letter carrier's name, he deserves to be recognized for his kindness. On January *, **** he had a registered letter for one of my tenants who was not available to sign it. I heard him rapping on the downstairs door and asked if I could help him. I proceeded to walk down my front steps to sign for the letter and on the second step, I stepped on a large piece of salt and tumbled to the bottom. Immediately, he had his cell phone in his hand to call for an ambulance, offered to get a neighbour for me. I told him I would be fine, but I would appreciate him helping me up. I thanked him for his help. The next day, he rapped on the door to make sure I was okay. I am so grateful for his kindness. You need to be proud of this Canada Post employee. If the world were more like him, it would be a much better place. Please thank him again for me. His kindness and caring meant a lot to me. Sincerely, Brenda M. Vaudry.

GetHuman-maryvaud did not yet indicate what Canada Post should do to make this right.

How GetHuman-maryvaud fixed the problem
This is a commendation for one of the postal workers. It is not a complaint. I want the mail man to be thanked and the company to be aware of his kindness. This must be rare that someone appreciates your employees. Just thank him and put this commendation on his employment record. Thank you. Brenda Vaudry.
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Canada Post

Customer service issue
Reported by GetHuman-maryvaud
Jan 27th, 2020 - a year ago
Fixed
GetHuman-maryvaud shared how to fix
Seen by 21 customers so far
Similar issue to 3733 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman-maryvaud started working on this issue
Jan 27th, 2020 9:54am
GetHuman-maryvaud indicated the issue is not fixed yet.
Jan 29th, 2020 3:01pm
GetHuman-maryvaud indicated the issue is not fixed yet.
Jan 29th, 2020 3:02pm
GetHuman-maryvaud indicated the issue is not fixed yet.
Feb 1st, 2020 10:34am
GetHuman-maryvaud confirmed the issue is fixed. Hooray!
Feb 1st, 2020 10:36am

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