We got a “Attempted Delivery” email last night. There is no way the delivery was attemp...

GetHuman4111943's Complaint issue with Canada Post from December 2019

Help with my Canada Post issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4111943's own words
We got a “Attempted Delivery” email last night. There is no way the delivery was attempted, we were home all day and night. We have dogs, that would bark if there was a knock or the doorbell. This is the third time I’ve experienced this issue. No paper was left at the door where to pick up the pkgs. This needs to be resolved ASAP, these are Christmas gifts. Thank you.

GetHuman4111943 did not yet indicate what Canada Post should do to make this right.

How GetHuman4111943 fixed the problem
Calling Canada Post is the easiest, you’ve just got to have a bunch of time to wait. I waited **min to talk to somebody. I explained the issue, they asked for a tracking number and told me where to pick it up. As for the main issue of them saying they tried to deliver, not resolved. I need to call again.
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Canada Post

Complaint issue
Reported by GetHuman4111943
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4111943 shared how to fix
Seen by 6 customers so far
Similar issue to 2807 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman4111943 started working on this issue
Dec 17th, 2019 6:10pm
GetHuman4111943 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 6:46pm

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