no delivery. just a notice in the door!?

GetHuman-htursret's Delivery problem issue with Canada Post from December 2019

Help with my Canada Post issue
First: share to improve GetHuman-htursret's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman-htursret's own words
Your delivery man did not give me a chance to get to the door. He just put the notice in the mail thing, banged three times, then drove away!! I don't drive. The parcel is in my maiden name but my official id is in my married name. NOW WHAT?? PHFFFFFT!
I don't drive. I am disabled. I have not got my maiden name on my official mail to pick up parcel. I waited all day and the parcel was NOT delivered to me -- only the notice!?
I want to be able to get my parcel without problems, with the identification I have. I want the next delivery person to actually give me time to get to the darn door! thank you!
How GetHuman-htursret fixed the problem

We are waiting for GetHuman-htursret to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Canada Post's attention and get better help faster. Tap below to get started.
Having Canada Post issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Canada Post

Delivery problem issue
Reported by GetHuman-htursret
Dec 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2061 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman-htursret started working on this issue
Dec 5th, 2019 9:36pm