My tracking number is EA*********CN. My delivery hasn't any progress since Oct**, and I...

GetHuman3866816's Complaint issue with Canada Post from November 2019

Help with my Canada Post issue
First: share to improve GetHuman3866816's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3866816 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3866816's own words
My tracking number is EA*********CN. My delivery hasn't any progress since Oct**, and I have asked for several times. But what your staff explained is different from each other. The first one told my that it can be arrived on Oct** and then another one told me it had been sent before but this explanation has been denied by the third one. And then one told me to wait for two days and the last one told me to wait for two weeks! I need that parcel urgently. It is really not normal to wait for such a long time and in Oct** it is showed the parcel has already processed in Scarborough. Also, someone in the morning today told me a supervisor will call me in four hours but I still have not got any call! I am very unsatisfied and I want it to be delivered now. I have called many times but I have got no solutions to it. I have waited for nearly a month and I need that parcel to be deliver right now. Please give me a reply with solution.

GetHuman3866816 did not yet indicate what Canada Post should do to make this right.

How GetHuman3866816 fixed the problem

We are waiting for GetHuman3866816 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Canada Post's attention and get better help faster. Tap below to get started.
Having Canada Post issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Canada Post

Complaint issue
Reported by GetHuman3866816
Nov 1st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3362 others
0 customers following this


GetHuman3866816 started working on this issue
Nov 1st, 2019 5:20pm
GetHuman3866816 indicated the issue is not fixed yet.
Nov 1st, 2019 9:27pm
GetHuman3866816 indicated the issue is not fixed yet.
Nov 2nd, 2019 5:25pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies