Today I was home and my parcel was not delivered to my door instead a delivery card was...

GetHuman2039844's customer service issue with Canada Post from January 2019

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The issue in GetHuman2039844's own words
Today I was home and my parcel was not delivered to my door instead a delivery card was placed in my mailbox. When I contacted Canada post “Tracey “ told that because Canada post does not have time to get signatures and ask for ID so a card was left in the mailbox. Since I paid for delivery I thought that a attempt must be at least made. So now I have to arrange for transportation to go get my parcel. I’m not buying this lack of blame from Canada post , if this is indeed the policy I think they need to update their partners that they Will Not delivery to door if a signature or ID is required .
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Canada Post

Customer service issue
Reported by GetHuman2039844
Jan 25th, 2019 - 3 mons ago
I have an issue with Canada Post too
Not resolved
Seen by 4 customers so far
Similar issue to 984 others
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GetHuman2039844 started working on this issue
Jan 25th 8:35pm