Today I was home and my parcel was not delivered to my door instead a delivery card was...

GetHuman2039844's customer service issue with Canada Post from January 2019

4 views
 | 
984 similar
 | 
0 following
Help with my Canada Post issue
First: share to improve GetHuman2039844's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2039844's next move: call Canada Post.
The best way to get your problem resolved is to tap the button below to start calling Canada Post. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2039844 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman2039844's own words
Today I was home and my parcel was not delivered to my door instead a delivery card was placed in my mailbox. When I contacted Canada post “Tracey “ told that because Canada post does not have time to get signatures and ask for ID so a card was left in the mailbox. Since I paid for delivery I thought that a attempt must be at least made. So now I have to arrange for transportation to go get my parcel. I’m not buying this lack of blame from Canada post , if this is indeed the policy I think they need to update their partners that they Will Not delivery to door if a signature or ID is required .
GetHuman2039844 did not yet indicate what Canada Post should do to make this right.
I have an issue with Canada Post too
How GetHuman2039844 fixed the problem
We are waiting for GetHuman2039844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Canada Post's attention and get better help faster. Tap below to get started.
Having Canada Post issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2039844 fixes it.
This email address isn't valid

Canada Post

Customer service issue
Reported by GetHuman2039844
Jan 25th, 2019 - 3 mons ago
I have an issue with Canada Post too
Not resolved
Seen by 4 customers so far
Similar issue to 984 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2039844 started working on this issue
Jan 25th 8:35pm