Hello. I've been waiting for a package that shipped out on December **th, and the last...

GetHuman1897164's customer service issue with Canada Post from January 2019

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The issue in GetHuman1897164's own words
Find out where my package is and when I will receive it. ... Hello. I've been waiting for a package that shipped out on December **th, and the last confirmed tracking was on December **th, where the item supposedly left its originating country and was en route to Canada. My package is coming from Bogota, Colombia, and the tracking number is CP*********CO. I already contacted Canada Border Services Agency, and they didn't tell me anything I didn't already know, so I'm contacting you. Is my package in your possession? If not, where is it and why is it taking so long to arrive? And most importantly, WHEN WILL I BE GETTING IT? I have been extremely patient, and my patience is wearing thin.
It's been weeks since my package shipped and no tracking updates have shown since December **th.
Find out where my package is and when I'll be getting it. Preferably sooner than later. Like right now for instance.
I use Canada Post all the time.
Yes. I contacted CBSA, and they were of no help at all. I tried calling *-**, but I kept getting an automated message that the number wasn't connected or something.
I have an issue with Canada Post too
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Canada Post

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Customer service issue
Reported by GetHuman1897164
Jan 4th, 2019 - 4 mons ago
I have an issue with Canada Post too
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Timeline
GetHuman1897164 started working on this issue
Jan 4th 6:02pm