My name is Madison Edwards, I tried to sign up online to have my mail forwarded from...

GetHuman1038541's customer service issue with Canada Post from August 2018

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The issue in GetHuman1038541's own words
My name is Madison Edwards, I tried to sign up online to have my mail forwarded from ** Algonquin Ave N (Thunder bay Ontario, p*a*e*) to my new address at *** Fitzgerald St (Thunder Bay Ontario p*a*n*), and after entering my payment information I was prompted to fill out some questions for equifax to confirm my identity. The website is apparently not very mobile friendly as I could not move the page over on my screen to click the “submit” button on these. I have not received any confirmation that my mail will be forwarded, and my credit card has been charged. How can I make sure my mail will be forwarded? I have tried to log in to Canada posts website on my desktop to check but the website won’t seem to load.

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Canada Post

Customer service issue
Reported by GetHuman1038541
Aug 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 263 others
0 customers following this


GetHuman1038541 started working on this issue
Aug 26th, 2018 4:09pm

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