My mail delivery service has stopped again. This is not the first time I have had my m...

GetHuman891266's customer service issue with Canada Post from July 2018

Help with my Canada Post issue
The issue in GetHuman891266's own words
My mail delivery service has stopped again. This is not the first time I have had my mail stopped by the carrier. About two weeks or so ago she the mail carrier took it upon herself to stop delivery mail for * days to our building. On the * day there was finally a notice put on he wall yet in this time she entered the building to pick up returned mail. I live at *** ** Royal oak plaza NW Calgary Alberta T*G *A* and I want to know what has happened to my MAIL!!!I am not able to pick up my mail at the depot as that is what happened before as the hours are Mon - Fri *-*. The mail carrier to this location has had many issues and many people have complained however nothing at your end appears to be taking notice of your employee

GetHuman891266 did not yet indicate what Canada Post should do to make this right.

How GetHuman891266 fixed the problem
I phoned the *-*** phone number and spoke to a rude supervisor from northern Ontario as when you call the number you reach a call centre. I was told by the superviser that any construction mail can be stopped. In our lobby there was carpet tiles stacked approximately ** feet away from mail boxes, so I don't know what the carriers problem is. A few weeks back she had stopped our mail for * days and posted the notice on the seventh day as she stated she felt it was dangerous to deliver mail, YET, right by the mail boxes was the shelf for undelivered mail that she entered the building to pick up. They moved the mail pick up at this time during the * days to a depot close by. Hours are Mon - Fri * am - * pm.The supervisor sent me a nasty email from the depot. NO WONDER CANADA POST WAS LOSING MONEY WITH PEOPLE LIKE THIS WORKING FOR THEM
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Canada Post

Customer service issue
Reported by GetHuman891266
Jul 17th, 2018 - 4 years ago
Fixed
GetHuman891266 shared how to fix
Seen by 27 customers so far
Similar issue to 131 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman891266 started working on this issue
Jul 17th, 2018 10:39pm
GetHuman891266 confirmed the issue is fixed. Hooray!
Jul 20th, 2018 2:43am

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