I lost my BofA debit card for EDD. I called for replacement. When it didn’t arrive I f...

GetHuman4845711's customer service issue with California Employment Development Department (EDD) from March 2021

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The issue in GetHuman4845711's own words
I lost my BofA debit card for EDD. I called for replacement. When it didn’t arrive I found it was returned for inadequate address. I went on the EDD website and found the space number was missing. I corrected it. Then I was in strutted to *To update your email, return to Benefit Programs Online by selecting Benefit Programs Online at the top of the screen.*However, I don’t see a category for Benefit Programs Online at the top of the screen so I am stuck. Please help. I can’t receive the unemployment until the address correction is made so a new card can be issued. Thank you.

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California Employment Development Department (EDD)

Customer service issue
Reported by GetHuman4845711
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3748 others
0 customers following this

Timeline

GetHuman4845711 started working on this issue
Mar 22nd 6:57pm