I had a claim that began on *********. I had only received benefits for a few weeks as...

GetHuman-camdobbi's Re-open a claim issue with California Employment Development Department (EDD) from May 2020

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I had a claim that began on *********. I had only received benefits for a few weeks as my WBA was only $***.** and I usually ended up making more than that each week. In total, I have received $***.** and have over $*,***.** left on my claim. **I have been told I have an overpayment of $***.**. That is the exact amount I have been paid by CA EDD! This has to be a mistake. Why do I need to pay back what they've given me especially when I have so much money available left in my claim?**I was told at Workforce Solutions in Glendale, CA (that helps deal with EDD) that if I had a regular job and if I was making more than my WBA, I would not need to certify for benefits for those particular weeks. Apparently, I have been backlogged and the claim is frozen. **I am now living in Texas. When I applied for unemployment due to COVID-** in Texas, I was told I needed to certify in California since there was no W-* income I earned for the time period used in Texas (Jan. ****-Dec. ****). When I certified for benefits to obtain my WBA as well as the PUA (COVID-**) funds, the CA EDD's site will not allow me to certify for benefits.**I had talked to a representative two weeks ago and a worker said that I was at the wrong department and that the correct department would call me back within *-* days. It has been over two weeks and I still have not received a response!**Will you please reopen my account? I need to get my claim reopen as it is still active (yet frozen) and claim the COVID-***Pandemic money as well.**What phone numbers do I call for CA EDD to get in faster? I can't get in when I call. I am not getting any results and this has all led to more questions than answers.**Thanks!

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California Employment Development Department (EDD)

Re-open a claim issue
Reported by GetHuman-camdobbi
May 21st, 2020 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2288 others
0 customers following this
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GetHuman-camdobbi started working on this issue
May 21st, 2020 6:40pm
GetHuman-camdobbi indicated the issue is not fixed yet.
May 22nd, 2020 1:50am
GetHuman-camdobbi indicated the issue is not fixed yet.
May 22nd, 2020 3:11am
GetHuman-camdobbi indicated the issue is not fixed yet.
Jun 8th, 2020 8:38am

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