Was furloughed by my employer, so tried filing an UI claim on the EDD website. Forgot...

GetHuman-rswartze's File a claim issue with California Employment Development Department (EDD) from April 2020

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The issue in GetHuman-rswartze's own words
Was furloughed by my employer, so tried filing an UI claim on the EDD website. Forgot my EDD password and selected the option to reset my password. EDD message stated an email would be sent to me with a link to reset my password, but I didn't receive the EDD email to reset my password after * attempts and approximately ** hours. Tried entering a password I thought might work, but received a EDD notification that my EDD account was temporarily locked and to try again in an hour. Have tried to enter a password several times over ** hours and still receive the same message stating my account is locked and to try again in an hour. Also, the EDD website states "Some customers are experiencing issues using this service. We’re working to restore it as soon as possible. Please check back later." Is there anything Get Human can do to please help me get these issue resolved, so I can file a legitimate UI claim? Thanks in advance for any help you can provide!

GetHuman-rswartze did not yet indicate what California Employment Development Department (EDD) should do to make this right.

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California Employment Development Department (EDD)

File a claim issue
Reported by GetHuman-rswartze
Apr 22nd, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 1196 others
0 customers following this

Timeline

GetHuman-rswartze started working on this issue
Apr 22nd 3:49pm

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