I listed my primary care physician in my disability insurance application but was told...

GetHuman4432718's customer service issue with California Disability Insurance (SDI) from March 2020

Help me with my issue
The issue in GetHuman4432718's own words
I listed my primary care physician in my disability insurance application but was told that I am required to list my surgeon instead as he is the one "in charge" of my medical care related to my injury. How do I cancel my current application so I can submit a new one, and how do I make sure I do not get penalized or denied because of this?

GetHuman4432718 did not yet indicate what California Disability Insurance (SDI) should do to make this right.

How GetHuman4432718 fixed the problem
The extension is **** after pressing * for English. I had to call a few times because it said "the maximum number of people have called and are waiting for a representative. Bye." Wtf?! It took me about * tries and I was on hold for almost an hour but the extension works.
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California Disability Insurance (SDI)

Customer service issue
Reported by GetHuman4432718
Mar 6th, 2020 - a year ago
Fixed
GetHuman4432718 shared how to fix
Seen by 7 customers so far
Similar issue to 243 others
0 customers following this
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Timeline

GetHuman4432718 started working on this issue
Mar 6th, 2020 9:04pm
GetHuman4432718 confirmed the issue is fixed. Hooray!
Mar 9th, 2020 11:18pm