Bought new used car in MA in order to drive back to CA during COVID. Currently have tem...

GetHuman-alicepru's customer service issue with California Department of Motor Vehicles (DMV/RMV) from October 2020

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The issue in GetHuman-alicepru's own words
Bought new used car in MA in order to drive back to CA during COVID. Currently have temporary registration which is going to expire before I can drive back due to covid, I am unable to complete my CA registration because I cannot get a CA smog check as I am not in CA yet. All of the registration fees have been paid. Is it possible to complete the registration process with an exception for the smog certification*VIN verification. I do not want to drive an unregistered car across the country. I continue to be unable to return to CA due to continuing outbreaks. When we bought the car and were asked what state we wanted to register the car we said CA, we were not informed that we would need to be in CA to complete the process, we also had no idea that we would be compelled to stay on the east coast as long as we have due to the severity of the pandemic. We need your help tocomplete the registration in CA. Please allow an temporary exemption for the smog certificate so that we can complete this process. Thank you so much

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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman-alicepru
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3193 others
0 customers following this

Timeline

GetHuman-alicepru started working on this issue
Oct 2nd, 2020 9:07pm
GetHuman-alicepru indicated the issue is not fixed yet.
Oct 3rd, 2020 1:26am

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