I paid my registration online to the DMV website and my payment was returned after ** d...

GetHuman5301809's customer service issue with California Department of Motor Vehicles (DMV/RMV) from September 2020

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The issue in GetHuman5301809's own words
I paid my registration online to the DMV website and my payment was returned after ** days of the DMV doing nothing with my payment. I've now received correspondence in the mail from DMV saying that I owe late fees and other penalties for having not paid my registration when it was due although I paid my registration before it was due and because they didn't send my tags or accept my payment now they're trying to inflict late penalties on to me along with the payment that I had already attempted to make. I've mailed the DMV a copy of my payment receipt and a copy of my bank statement saying and showing where the money was taken out of my account and sent to the DMV for the amount owed originally, to show proof of my payment and in hopes of receiving my registration sticker and I've still got nothing but delinquent renewal notices and intercept notices.

GetHuman5301809 did not yet indicate what California Department of Motor Vehicles (DMV/RMV) should do to make this right.

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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman5301809
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 3129 others
0 customers following this

Timeline

GetHuman5301809 started working on this issue
Sep 25th, 2020 11:24pm