Note: DMV is improving the customer experience in our offices and on our website. As of...

GetHuman5165712's Lost ID/License Renewal issue with California Department of Motor Vehicles (DMV/RMV) from August 2020

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Name, License number, Address, Date of birth, Vehicle Identification Number, and Registration/Plate Number
The issue in GetHuman5165712's own words
Note: DMV is improving the customer experience in our offices and on our website. As of February **, ****, DMV started fresh with a new, upgraded online customer account system. If you previously had an online account with DMV, you must register for a new account. We apologize for any inconvenience.*******************************************************.*When I try to register for a new account, it says you are already registered! So I am going in circles!**I registered many years ago for online services with my email - *****@***.com.**Now your systems says, this email is already being used. When I use a different email address, its says you are already registered when I enter my address and license number. Going in circles.**My license expires *******.

GetHuman5165712 did not yet indicate what California Department of Motor Vehicles (DMV/RMV) should do to make this right.

How GetHuman5165712 fixed the problem

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Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common California Department of Motor Vehicles (DMV/RMV) customer problems.
How Do I Replace or Renew My License with the California Dmv?How Do I Register My Vehicle with the California Dmv?
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California Department of Motor Vehicles (DMV/RMV)

Lost ID/License Renewal issue
Reported by GetHuman5165712
Aug 15th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2971 others
0 customers following this


GetHuman5165712 started working on this issue
Aug 15th, 2020 11:12am

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