I have an at fault accident on my record. It was my car and I was in the car but I wasn...

GetHuman-oxoxsoca's customer service issue with California Department of Motor Vehicles (DMV/RMV) from June 2018

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Before contacting them, items GetHuman-oxoxsoca may need:
Name, License number, Address, Date of birth, Vehicle Identification Number, and Registration/Plate Number
GetHuman-oxoxsoca's next move: have a California Department of Motor Vehicles (DMV/RMV) rep call.
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The issue and preferred resolution, in GetHuman-oxoxsoca's own words:
I have an at fault accident on my record. It was my car and I was in the car but I wasn’t driving??? How did this happen?? The driver of my vehicle has the same at fault accident on his record as well. How do two people have the same accident and both are at fault???
I trust that California Department of Motor Vehicles (DMV/RMV) will make this right and come up with a resolution that is fair.
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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman-oxoxsoca
Jun 25th, 2018 - 2 mons ago
I have an issue with California Department of Motor Vehicles (DMV/RMV) too
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Timeline
GetHuman-oxoxsoca started working on this issue
Jun 25th 10:31pm