I went in person on April ** to renew my DL and get the Real ID. I still have not rece...

GetHuman760812's customer service issue with California Department of Motor Vehicles (DMV/RMV) from June 2018

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The issue in GetHuman760812's own words
I went in person on April ** to renew my DL and get the Real ID. I still have not received the card in the mail. I called customer service and was referred to the "Issuances" dept at ***-***-****. I chose the option to get assistance with non-receipt of the card. However three times I got to that point, heard music for a brief second and was disconnected. Please help me to get to the correct person or department to help with this. It's been *** days since my appointment. My temp license expires in July. I cannot work at my job without a valid drivers license. thank you for your help
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California Department of Motor Vehicles (DMV/RMV)

Customer service issue
Reported by GetHuman760812
Jun 7th, 2018 - a yr ago
I have an issue with California Department of Motor Vehicles (DMV/RMV) too
Fixed
Seen by 5 customers so far
Similar issue to 517 others
0 customers following this
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Timeline
GetHuman760812 started working on this issue
Jun 7th, 2018 7:17pm
GetHuman760812 indicated the issue is not fixed yet.
Jun 7th, 2018 8:18pm
GetHuman760812 indicated the issue is not fixed yet.
Jun 10th, 2018 8:18pm