WORST Service of all time

GetHuman-eis's customer service issue with Caliber Home Loans from August 2018

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0 following
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The issue in GetHuman-eis's own words
've been trying to go online, or use their app or speak to a live person at Caliber for over ** hours now to pay my mortgage but NONE of those things works due to "maintenance" ... I've been trying to go online, or use their app or speak to a live person at Caliber for over ** hours now to pay my mortgage but NONE of those things works due to "maintenance" & because of that I will be charged late fees on my mortgage & that will affect my ability to apply for certain re-finance programs as late payments go on your credit report. All I want to do is to be able to pay my mortgage on time (like I've been trying to do for the past **hrs) but there is literally NO WAY to contact anyone or reach them via the internet & that is inexcusable in this time.
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Caliber Home Loans

App, website, telephone
Customer service issue
Reported by GetHuman-eis
Aug 14th, 2018 - a yr ago
I have an issue with Caliber Home Loans too
Fixed
Seen by 8 customers so far
Similar issue to 11 others
0 customers following this
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-eis started working on this issue
Aug 14th, 2018 10:54pm
GetHuman-eis indicated the issue is not fixed yet.
Aug 14th, 2018 10:55pm