CafePress Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about CafePress customer service, archive #1. It includes a selection of 4 issue(s) reported September 8, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am wondering if it's possible to create a new design by merging design elements from two different existing catalog designs. The process would involve starting with the "USAFSS 207X1 Dark T-Shirt" and incorporating elements from the "203X0 Russian Women's Dark T-Shirt" without altering the size or layout. I intend for the final design to closely resemble the first shirt, which would be the primary design after the changes. If discussing this over the phone would be more convenient than via email, you can reach me at [redacted] or contact me via email at [redacted]
Reported by GetHuman-deanh on sabato 8 settembre 2018 21:34
To whom it may concern, I kindly request an email containing a shipping order for the batch of oval 3 photo car magnets I received with incorrect personalization. The magnets were supposed to have no writing on the top and bottom, yet they arrived with text stating "personalize this." I would appreciate it if you could recreate this batch without the words on the edges, making them blank and white. I am willing to return the current magnets. Could you please send the new set with just the three photos as requested? Thank you, Rebecca D. Moon [redacted] Garfield Street Apartment #4 Stuart, NE [redacted] Email: [redacted] Phone: [redacted]
Reported by GetHuman2792753 on martedì 23 aprile 2019 00:38
I have not received my order [redacted]-[redacted] yet due to a customs charge required by Royal Mail to release the package. The charge is £16.39, which I believe should be refunded as it is an unexpected fee caused by your company's error. Additionally, there seems to be an issue with receiving emails about this matter. I am eager to hear back from you promptly. Regards, Lorna H.
Reported by GetHuman-lorhill on mercoledì 4 dicembre 2019 12:05
I purchased the Grandma’s Sweethearts mug with the intention of having my three granddaughters' names, Melanie, Alison, and Kaylee, imprinted on it. Unfortunately, the mug arrived today without any names on it. On a separate note, a different mug with the words "Guardian Angel" and "Mom" was done correctly. I am requesting that the mug with my granddaughters' names be produced accurately this time, and once received, I will return the incorrect one. I am disappointed and quite upset about this mix-up. Sincerely, Donna K.
Reported by GetHuman5326046 on domenica 13 dicembre 2020 01:33

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