Hurrah's Vegas was under construction for our vacation. Half the slot machine floor wa...

GetHuman-ashipmat's customer service issue with Caesars Entertainment Corporation from February 2020

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The issue in GetHuman-ashipmat's own words
Hurrah's Vegas was under construction for our vacation. Half the slot machine floor was sectioned off and was going through an upgrade for our entire trip. There was nothing that informed is this project was underway prior to our * day trip in January ****. Also, * nights in a row employee told patrons to go watch the football games somewhere else. We go to Harrah's to watch football* our patronage and business was definitely tested. Customers should not be treated this badly and taken for granted.

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Caesars Entertainment Corporation

Customer service issue
Reported by GetHuman-ashipmat
Feb 1st, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 7 others
0 customers following this

Timeline

GetHuman-ashipmat started working on this issue
Feb 1st, 2020 1:07am