I believe my vehicle should be included in the class action suite where the headlamp as...

GetHuman4425049's customer service issue with Cadillac from March 2020

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The issue in GetHuman4425049's own words
I believe my vehicle should be included in the class action suite where the headlamp assemblies should be replaced. Both of them have smoked up*burned inside the lens leaving a thick film that can not be cleaned. This film prevents the lights from shining unless they are on bright. A mechanic has the vehicle at the shop and stated that they are not repairable. This is a **** Cadillac SRX. There is no reason why a vehicle of this age should need new headlamp assemblies unless there is a manufacturer defect. Please contact me with steps on how to get this situation handled.

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Customer service issue
Reported by GetHuman4425049
Mar 4th, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 17 others
0 customers following this


GetHuman4425049 started working on this issue
Mar 4th, 2020 8:55pm

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