I believe my vehicle should be included in the class action suite where the headlamp as...
GetHuman4425049's customer service issue with Cadillac from March 2020
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The issue in GetHuman4425049's own words
I believe my vehicle should be included in the class action suite where the headlamp assemblies should be replaced. Both of them have smoked up*burned inside the lens leaving a thick film that can not be cleaned. This film prevents the lights from shining unless they are on bright. A mechanic has the vehicle at the shop and stated that they are not repairable. This is a **** Cadillac SRX. There is no reason why a vehicle of this age should need new headlamp assemblies unless there is a manufacturer defect. Please contact me with steps on how to get this situation handled.
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