I own a **** Cadillac CTS coupe RWD with **,*** mi. For the last * months the vehicle h...

GetHuman-wmblysha's customer service issue with Cadillac from September 2018

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The issue in GetHuman-wmblysha's own words
I own a **** Cadillac CTS coupe RWD with **,*** mi. For the last * months the vehicle has been intermittently stalling while idling at stop lights and while cruising the transmission will shift up and down for no apparent reason. Recently it had stalled and the tachometer and speedometer registered that the engine was running even though it wasn't, had to wait a few minutes to be able to restart the engine during this event. Just had the throttle body replaced under the THROTTLE BODY WARRANTY EXTENSION CAMPAIGN at a local GM dealership and thought the issue was resolved. Drove the vehicle home after the repair and about ** minutes into the trip the vehicle stalled. I restarted it, drove a bit more and the transmission started bucking intermittently again. Stopped for gas, went to pull out of the gas station and the vehicle stalled again, tac registered RPM even though the engine wasn't running and had to wait about ** seconds to restart engine again. About at my wits end.

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Customer service issue
Reported by GetHuman-wmblysha
Sep 14th, 2018 - 3 years ago
Seen by 17 customers so far
Similar issue to 8 others
0 customers following this
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GetHuman-wmblysha started working on this issue
Sep 14th, 2018 1:27pm
GetHuman-wmblysha indicated the issue is not fixed yet.
Sep 17th, 2018 12:57pm