Dear Cabela's Customer Service,**I bought a Columbia jacket (UPC* ************) for...

GetHuman-chaseal's customer service issue with Cabela's from November 2018

3 views
 | 
58 similar
 | 
0 following
Help with my Cabela's issue
Next: our robot will wait on hold for GetHuman-chaseal to get a Cabela's rep on the line!
Always use the GetHuman Phone tocall Cabela's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-chaseal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chaseal may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-chaseal's own words
Dear Cabela's Customer Service,**I bought a Columbia jacket (UPC* ************) for $***.** on ******** from Cabela's in Prairie du Chien, Wisconsin. I tried the jacket on again in my living room when I got home and the zipper broke. I live * hours away from Prairie du Chien. I called the Cabela's store and they told me to print off a return form from your website and to include my credit card information, which I am hesitant about, and send the jacket to Cabela's Customer Returns. I also called Columbia Sportswear and they said they can't do anything because I bought through Cabela's.**I am very frustrated with this situation because I paid a lot for a jacket and it is worthless to me the second time I put it on. I also expected better customer service when I spoke with both companies and neither seemed to care about the situation. As such, I will not buy another Columbia product nor will I ship at Cabela's again.**Sincerely,*Chase Albertson
GetHuman-chaseal did not yet indicate what Cabela's should do to make this right.
I have an issue with Cabela's too
How GetHuman-chaseal fixed the problem
We are waiting for GetHuman-chaseal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cabela's's attention and get better help faster. Tap below to get started.
Having Cabela's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chaseal fixes it.
This email address isn't valid

Cabela's

Customer service issue
Reported by GetHuman-chaseal
Nov 25th, 2018 - 10 mons ago
I have an issue with Cabela's too
Not resolved
Seen by 3 customers so far
Similar issue to 58 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-chaseal started working on this issue
Nov 25th, 2018 9:35pm