Dear Cabela's Customer Service,**I bought a Columbia jacket (UPC* ************) for...

GetHuman-chaseal's customer service issue with Cabela's from November 2018

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Dear Cabela's Customer Service,**I bought a Columbia jacket (UPC* ************) for $***.** on ******** from Cabela's in Prairie du Chien, Wisconsin. I tried the jacket on again in my living room when I got home and the zipper broke. I live * hours away from Prairie du Chien. I called the Cabela's store and they told me to print off a return form from your website and to include my credit card information, which I am hesitant about, and send the jacket to Cabela's Customer Returns. I also called Columbia Sportswear and they said they can't do anything because I bought through Cabela's.**I am very frustrated with this situation because I paid a lot for a jacket and it is worthless to me the second time I put it on. I also expected better customer service when I spoke with both companies and neither seemed to care about the situation. As such, I will not buy another Columbia product nor will I ship at Cabela's again.**Sincerely,*Chase Albertson
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Customer service issue
Reported by GetHuman-chaseal
Nov 25th, 2018 - 10 mons ago
I have an issue with Cabela's too
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Nov 25th, 2018 9:35pm