I purchased a new pair of Cabela’s Supermag **** brand waders to replace the existing...

GetHuman1193133's customer service issue with Cabela's from September 2018

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The issue in GetHuman1193133's own words
I purchased a new pair of Cabela’s Supermag **** brand waders to replace the existing ** year old pair I had previously purchased, which were the identical pair. The first time I used the waders, ten days after the purchase, the boot to neoprene seam leaks on both boots. I went to exchange but was told the waders were out of stock and now on backorder. I was also told that I was third person that day that had the same experience. Then I was offered to return these waders for a value less than the current price of the waders, essentially saying I would have to pay more to replace the pair that were faulty. I would like a replacement pair that does not leak sent directly to the store so I can exchange the faulty pair. If there is no replacement pair available, I would like the current value refunded to me in cash, as how I originally paid for the product.
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Cabela's

Customer service issue
Reported by GetHuman1193133
Sep 24th, 2018 - 2 mons ago
I have an issue with Cabela's too
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Seen by 3 customers so far
Similar issue to 31 others
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Timeline
GetHuman1193133 started working on this issue
Sep 24th 8:05pm