I purchased a new pair of Cabela’s Supermag **** brand waders to replace the existing...
GetHuman1193133's customer service issue with Cabela's from September 2018
Help with my Cabela's issue
First: share to improve GetHuman1193133's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1193133 to get a Cabela's rep on the line!
Always use the GetHuman Phone tocall Cabela's. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1193133 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1193133's own words
I purchased a new pair of Cabela’s Supermag **** brand waders to replace the existing ** year old pair I had previously purchased, which were the identical pair. The first time I used the waders, ten days after the purchase, the boot to neoprene seam leaks on both boots. I went to exchange but was told the waders were out of stock and now on backorder. I was also told that I was third person that day that had the same experience. Then I was offered to return these waders for a value less than the current price of the waders, essentially saying I would have to pay more to replace the pair that were faulty. I would like a replacement pair that does not leak sent directly to the store so I can exchange the faulty pair. If there is no replacement pair available, I would like the current value refunded to me in cash, as how I originally paid for the product.
GetHuman1193133 did not yet indicate what Cabela's should do to make this right.
I have an issue with Cabela's too
How GetHuman1193133 fixed the problem
We are waiting for GetHuman1193133 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.