What is your stance on masks in store? I have been to many CVS stores and several empl...

GetHuman-vipersin's Complaint issue with CVS.com from July 2020

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The issue in GetHuman-vipersin's own words
What is your stance on masks in store? I have been to many CVS stores and several employees have told me that masks are required for customers and vendors but not enforced. Today I was told to put on a mask at CVS Carlisle Pa store ***** or I had to leave. I was told this today by the store manager. There are also signs on many stores that say "Masks required by law" which is totally false. If employess are directed to order others to wear a mask that is in direct violation of the HIPAA act which protects the privacy of anyone who can't wear a mask because of a medical condition as that would be embarrasing to have to explain publicly you cant wear one for a physical, mental or physiological reason. So before I pursue this any further I wanted a clarification on your store policy when it directly applies to enforcing customers, venders, maintenance people etc in regards to wearing a mask.**Thank you for your time. *Ricky Notz.

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CVS.com

Complaint issue
Reported by GetHuman-vipersin
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 995 others
0 customers following this

Timeline

GetHuman-vipersin started working on this issue
Jul 10th 4:12pm