What is your stance on masks in store? I have been to many CVS stores and several empl...
GetHuman-vipersin's Complaint issue with CVS.com from July 2020
Help with my CVS.com issue
First: share to improve GetHuman-vipersin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-vipersin may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-vipersin's own words
What is your stance on masks in store? I have been to many CVS stores and several employees have told me that masks are required for customers and vendors but not enforced. Today I was told to put on a mask at CVS Carlisle Pa store ***** or I had to leave. I was told this today by the store manager. There are also signs on many stores that say "Masks required by law" which is totally false. If employess are directed to order others to wear a mask that is in direct violation of the HIPAA act which protects the privacy of anyone who can't wear a mask because of a medical condition as that would be embarrasing to have to explain publicly you cant wear one for a physical, mental or physiological reason. So before I pursue this any further I wanted a clarification on your store policy when it directly applies to enforcing customers, venders, maintenance people etc in regards to wearing a mask.**Thank you for your time. *Ricky Notz.
GetHuman-vipersin did not yet indicate what CVS.com should do to make this right.
I have an issue with CVS.com too
How GetHuman-vipersin fixed the problem
We are waiting for GetHuman-vipersin to fix the problem and share the solution with the rest of us customers.
Please help with my CVS.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.