CVS pharmacy on Montauk Hway in Bay Shore is inept. They don’t listen. They don’t do...

GetHuman-mbjerke's customer service issue with from October 2019

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The issue in GetHuman-mbjerke's own words
CVS pharmacy on Montauk Hway in Bay Shore is inept. They don’t listen. They don’t do what they say they are going to do.*My doctor’s ofc called in an incorrect prescription (laculose). CVS texted me, my script was ready. I went down. Saw it was wrong, told them to put it back, and I had my doctor correct the script and I picked up the correct Med. I then went back to CVS three more times to tell them to put it back since they keep harassing me. They tell me they will, they don’t. Then they started both texting me and calling me and harassing me about this incorrect prescription. I think FIVE trips to the store to tell them this drug is wrong is enough for even the most stupid employee to understand. I will switch drug stores if I can’t get better service. Also, the lines are inordinate. This pharmacy needs better management.

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Customer service issue
Reported by GetHuman-mbjerke
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 701 others
0 customers following this


GetHuman-mbjerke started working on this issue
Oct 17th, 2019 6:53pm

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