CVS pharmacy on Montauk Hway in Bay Shore is inept. They don’t listen. They don’t do...

GetHuman-mbjerke's customer service issue with CVS.com from October 2019

Help with my CVS.com issue
First: share to improve GetHuman-mbjerke's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mbjerke may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mbjerke's own words
CVS pharmacy on Montauk Hway in Bay Shore is inept. They don’t listen. They don’t do what they say they are going to do.*My doctor’s ofc called in an incorrect prescription (laculose). CVS texted me, my script was ready. I went down. Saw it was wrong, told them to put it back, and I had my doctor correct the script and I picked up the correct Med. I then went back to CVS three more times to tell them to put it back since they keep harassing me. They tell me they will, they don’t. Then they started both texting me and calling me and harassing me about this incorrect prescription. I think FIVE trips to the store to tell them this drug is wrong is enough for even the most stupid employee to understand. I will switch drug stores if I can’t get better service. Also, the lines are inordinate. This pharmacy needs better management.

GetHuman-mbjerke did not yet indicate what CVS.com should do to make this right.

How GetHuman-mbjerke fixed the problem

We are waiting for GetHuman-mbjerke to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CVS.com's attention and get better help faster. Tap below to get started.
Having CVS.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CVS.com

Customer service issue
Reported by GetHuman-mbjerke
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 701 others
0 customers following this

Timeline

GetHuman-mbjerke started working on this issue
Oct 17th, 2019 6:53pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians