American Airlines is abusing Hispanic passengers. A family of Puertorricans who do not...
GetHuman-lidryan's customer service issue with CNN from August 2018
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American Airlines is abusing Hispanic passengers. A family of Puertorricans who do not speak English was fooled by AA. They are traveling with a * years-old and because of numerous delays and flight cancellations have been sleeping on the floor of the airport with a * years-old. No food or comfort of any kind was provided they were lied to and ignored and their flight was moved from Wednesday to Friday without any notice, they found out when they arrived to their connecting flight in Atlanta. I want their story to be told, AA needs to be held accountable!
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