American Airlines is abusing Hispanic passengers. A family of Puertorricans who do not...

GetHuman-lidryan's customer service issue with CNN from August 2018

Help with my CNN issue
The issue in GetHuman-lidryan's own words
American Airlines is abusing Hispanic passengers. A family of Puertorricans who do not speak English was fooled by AA. They are traveling with a * years-old and because of numerous delays and flight cancellations have been sleeping on the floor of the airport with a * years-old. No food or comfort of any kind was provided they were lied to and ignored and their flight was moved from Wednesday to Friday without any notice, they found out when they arrived to their connecting flight in Atlanta. I want their story to be told, AA needs to be held accountable!
GetHuman-lidryan did not yet indicate what CNN should do to make this right.
I have an issue with CNN too
How GetHuman-lidryan fixed the problem
We are waiting for GetHuman-lidryan to fix the problem and share the solution with the rest of us customers.
Please help with my CNN issue
Do you have a customer issue as well?
We can help you get CNN's attention and get better help faster. Tap below to get started.
Having CNN issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

CNN

Customer service issue
Reported by GetHuman-lidryan
Aug 2nd, 2018 - 9 mons ago
I have an issue with CNN too
Fixed
Seen by 6 customers so far
Similar issue to 50 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-lidryan started working on this issue
Aug 2nd, 2018 11:38am
GetHuman-lidryan shared this issue with followers on Twitter
Aug 2nd, 2018 11:39am
GetHuman-lidryan shared this issue with your circles on Google+
Aug 2nd, 2018 11:39am
GetHuman-lidryan shared this issue with friends on Facebook
Aug 2nd, 2018 11:40am
GetHuman-lidryan indicated the issue is not fixed yet.
Aug 5th, 2018 2:33pm
GetHuman-lidryan confirmed the issue is fixed. Hooray!
Aug 5th, 2018 2:33pm
GetHuman-lidryan indicated the issue is not fixed yet.
Aug 5th, 2018 2:33pm