Before contacting them, items GetHuman-wavejam may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-wavejam's own words
I've moved and cannot find my insurance policies. I'd like to have them emailed to me. I've also changed banks and I need to give new routing numbers so I can have my insurance automatically deducted from my account.
GetHuman-wavejam did not yet indicate what CMFG Life Insurance should do to make this right.
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How GetHuman-wavejam fixed the problem
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