I am a long time customer ,** years plus of this bank and have about * accts. Lately I...

GetHuman-kellysje's customer service issue with CFE Federal Credit Union from February 2019

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The issue in GetHuman-kellysje's own words
I am a long time customer ,** years plus of this bank and have about * accts. Lately I have received very poor and some RUDE customer service and I put a call in * days ago and still have NOT received a call back,after being told I would get one by the end of the same business day. I am disabled and have a brain injury and had a point of contact but have sadly misplaced her info. The poi t of contact was the assistant to the vice Pres and I would really appreciate talking to her again!!! I have spoken to * or * reps today who would not or could not help me after transfers and long holds etc!!! Can you PLEASE get someo e in upper management to call me ASAP!!!! *** *** **** !!!*I am very disappointed with CFE lately!!!!*I do Not want a response via email i do use email I am disabled with a brain injury so please call me ASAP to discuss these issues!!!!
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CFE Federal Credit Union

Customer service issue
Reported by GetHuman-kellysje
Feb 14th, 2019 - 8 mons ago
I have an issue with CFE Federal Credit Union too
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Seen by 11 customers so far
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GetHuman-kellysje started working on this issue
Feb 14th 11:22pm