I purchased the Forsaken complete collection awhile ago and have played the dlc, but no...
GetHuman2457787's customer service issue with Bungie.net from March 2019
Help with my Bungie.net issue
First: share to improve GetHuman2457787's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2457787's next move: go to the Bungie.net help center.
Bungie.net doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2457787 will want to follow the link below to head to their help center. We will check on GetHuman2457787 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2457787 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2457787's own words
I purchased the Forsaken complete collection awhile ago and have played the dlc, but now it’s not allowing me to access all of the content and is trying to make me repurchase everything again. I have dealt with Xbox support for over * hours now and have been hung up on multiple times. I have all of the dlc downloaded on my console and can still access some in-game, but the rest is trying to make me repay for it. Xbox support said that they could only find the Destiny * pre-launch edition and that I haven’t played since ****, but yet I’ve played multiple times since then and have even surpassed the level cap from the basic Destiny * (due to me playing the Forsaken dlc).
GetHuman2457787 did not yet indicate what Bungie.net should do to make this right.
I have an issue with Bungie.net too
How GetHuman2457787 fixed the problem
We are waiting for GetHuman2457787 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.