I've been playing escalation protocol for * hours on level *-* I've been grinding for t...

GetHuman-rhysdj's customer service issue with Bungie.net from February 2019

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The issue in GetHuman-rhysdj's own words
I've been playing escalation protocol for * hours on level *-* I've been grinding for the IKELOS*SG*V*.*.* shotgun and my friends got in * times between them and I didn't get it once your can check my recent activities. I don't know why I have gotten it. I just think I have wasted multiple hours trying to get the gun. I don't see why you can put so many hours on to a game and basically get nothing out of it I love the game you do a great job but I don't see why you can't change some loot systems. The days I have put in to this game. And all I want is this item I just really don t like your loot system sometimes. I honestly don't know what you can do with my issue but I would like the gun but know you just can't give out free item but maybe increase the drop rates before reset or something. **I will wait for a response.**Rhys****dj
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Bungie.net

Customer service issue
Reported by GetHuman-rhysdj
Feb 15th, 2019 - 9 mos ago
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GetHuman-rhysdj started working on this issue
Feb 15th 11:41pm