Very upset, my friends and I have been grinding with our titans for the one eyed mask a...

GetHuman-garethvo's customer service issue with Bungie.net from November 2018

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The issue in GetHuman-garethvo's own words
Very upset, my friends and I have been grinding with our titans for the one eyed mask and yesterday we did a strike and it dropped for me when I got it!!! The game froze and kicked us out due to a nserver*network error when I looked at my character it was not there and when I went back to see if the postmaster had it it wasn’t there. Please help me Iv been grinding for that mask non stop it’s depressing knowing I had it and no fault of my own I lost it please give me back my mask.
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Bungie.net

Customer service issue
Reported by GetHuman-garethvo
Nov 30th, 2018 - 6 mons ago
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GetHuman-garethvo started working on this issue
Nov 30th, 2018 12:44pm