Good afternoon!**I have experienced a bug with the release of "Collections" in Destiny...

GetHuman1530348's customer service issue with Bungie.net from November 2018

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The issue in GetHuman1530348's own words
Good afternoon!**I have experienced a bug with the release of "Collections" in Destiny *. I seem to be missing the "Honors of the Nine" shader from my collections, even though I have acquired the shader and applied it to my gear in the past.**I believe that since I no longer have the physical shader item in my inventory, it is not showing up in my "Collections", therefore not allowing me to repurchase it.**I have dismantled a few items with the shader equipped in hopes of receiving another copy of it, but no luck in that regard.**I know that Trials of the Nine was the only way to get this particular shader, and now that it is cancelled I am afraid I have lost it forever. **I have attached below the proof of me owning the shader as well as the screenshot of my "Collection" not showing the "Honors of the Nine" shader unlocked anywhere.**I hope that there is a work around for this item as I would hate to miss out on reacquiring it over this bug. My Blizzard.net account is MapleSurrup***** if you would like to inspect it there as well.**Thank you in advance!
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Bungie.net

Customer service issue
Reported by GetHuman1530348
Nov 9th, 2018 - 3 mons ago
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GetHuman1530348 started working on this issue
Nov 9th, 2018 4:31pm