HI. Bungie have banned my account yesterday with no reason or explanation why. I know t...

GetHuman-eduardsz's customer service issue with Bungie.net from October 2018

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HI. Bungie have banned my account yesterday with no reason or explanation why. I know they don't ban without reason but this has happened before in the past , when people have been randomly banned for no reason. I was using third party software like my mouse engine and nvidia shadowplay(dont know if it matters) I have been a huge destiny * and destiny * fan an put a lot of time and money in to this game and its all gone now without any explanation. I have over ****hrs on my account and about **** hrs on destiny *. I bought new DLC with the annual pass which I won't be able to play now and it's a waste of money at this point. According to bungies statements they never ban people straight away ! They say that they give restriction and players that repeat violations get banned! At this point i want to know what part of policy i have violated and will my account will ever be unbanned as this game has become my hobby. Thank you!
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Bungie.net

Customer service issue
Reported by GetHuman-eduardsz
Oct 19th, 2018 - a mon ago
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Oct 19th 11:43pm