Hi, I recently requested a refund through blizzard for Forsaken as I'd only played it f...
GetHuman-cleal's customer service issue with Bungie.net from October 2018
Help with my Bungie.net issue
First: share to improve GetHuman-cleal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cleal's next move: go to the Bungie.net help center.
Bungie.net doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cleal will want to follow the link below to head to their help center. We will check on GetHuman-cleal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cleal may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-cleal's own words
Hi, I recently requested a refund through blizzard for Forsaken as I'd only played it for two hours and they began the process but I'd like to ask if I will retain any non forsaken ornaments and cosmetics I received while playing yesterday. Specifically the "Technoscarab" Osiris ornament which is available for this week from the Eververse and I have been waiting for it to appear for a while now, will this be removed from my account and if so, would I be able to reacquire it before next Tuesday without interrupting the refund process? Cheers
GetHuman-cleal did not yet indicate what Bungie.net should do to make this right.
I have an issue with Bungie.net too
How GetHuman-cleal fixed the problem
We are waiting for GetHuman-cleal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.