Ever since the Foresaken DLC every time I go to play Destiny the screen will freeze and...

GetHuman-p_wee's customer service issue with Bungie.net from September 2018

2 views
 | 
647 similar
 | 
0 following
Help with my Bungie.net issue
First: share to improve GetHuman-p_wee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-p_wee's next move: go to the Bungie.net help center.
Bungie.net doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-p_wee will want to follow the link below to head to their help center. We will check on GetHuman-p_wee later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-p_wee may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-p_wee's own words
Ever since the Foresaken DLC every time I go to play Destiny the screen will freeze and I am booted all the way back to the Xbox home screen. Most of the time is during Gambit matches. Regardless win or lose I don't like to look like I am quitting. Internet and disc are fine. Only happens while playing Destiny no other games. Also since Foresaken update it wants me to reinstall the game at least once a week.
GetHuman-p_wee did not yet indicate what Bungie.net should do to make this right.
I have an issue with Bungie.net too
How GetHuman-p_wee fixed the problem
We are waiting for GetHuman-p_wee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bungie.net's attention and get better help faster. Tap below to get started.
Having Bungie.net issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bungie.net email you?
This email address isn't valid
Follow this issue
See how GetHuman-p_wee fixes it.
This email address isn't valid

Bungie.net

Customer service issue
Reported by GetHuman-p_wee
Sep 21st, 2018 - 6 mons ago
I have an issue with Bungie.net too
Not resolved
Seen by 2 customers so far
Similar issue to 647 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-p_wee started working on this issue
Sep 21st, 2018 8:52am