I cannot find forsaken for destiny * pre ordered * months ago, went to apps nothing, if...

GetHuman997302's customer service issue with Bungie.net from August 2018

Help with my Bungie.net issue
The issue in GetHuman997302's own words
I cannot find forsaken for destiny * pre ordered * months ago, went to apps nothing, if I have a library I don't know where, please help or set me straight
GetHuman997302 did not yet indicate what Bungie.net should do to make this right.
I have an issue with Bungie.net too
How GetHuman997302 fixed the problem
I looked up release date, boy was I all messed up, I need to stop pushing the Q tip so fare in my ear, I’m doing real damage
Please help with my Bungie.net issue
Do you have a customer issue as well?
We can help you get Bungie.net's attention and get better help faster. Tap below to get started.
Having Bungie.net issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bungie.net

Customer service issue
Reported by GetHuman997302
Aug 16th, 2018 - 10 mons ago
I have an issue with Bungie.net too
Fixed
GetHuman997302 shared how to fix
Seen by 10 customers so far
Similar issue to 252 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman997302 started working on this issue
Aug 16th, 2018 12:08am
GetHuman997302 indicated the issue is not fixed yet.
Aug 16th, 2018 1:27am
GetHuman997302 confirmed the issue is fixed. Hooray!
Aug 19th, 2018 1:09am