Hello bungie I hope you read this message. Well I been a destiny player since day one a...

GetHuman-chriiscr's customer service issue with Bungie.net from June 2018

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Hello bungie I hope you read this message. Well I been a destiny player since day one and I’ve never had any kind of issues or problems with the game. It all began a while ago back on destiny * I had a guy that used to do trials pay recoveries on my account. His username used to be (GhostS*KiLLR*x*) back then. One day when destiny * recently came out he did a trials recovery on my account he took my character flawless and it was all good. One or two weeks later he offer me to do another recovery on my account and I said yes. I sent him the payment but he never did my recovery. He told he didn’t had to much time that week and he was going to leave it for next week of trials, when the next week came up he didn’t finish the recovery I asked him trough PlayStation messages if he was going to finish it and he gave me excuses he also blamed me saying that my account wasn’t letting him get on and that it wasn’t his fault. I waited for a couple days to see if he send the payment back or something but nothing. I assumed he just scammed me. I didn’t put to much of attention to it because it was only $**. He never messaged me back. Months later I met this guy (LordMazo) that his username in the destiny companion app offering pay trials recoveries. I sent him a friend request because I was looking for a good recovery guy he accepted it and sent me a party invitation right away, we talked about it and it was the same thing, payment first and all that stuff he also told he got scammed one day for **$ worth of recoveries that was his reason about asking for payment first. I did it I sent him the payment and he took my character flawless I have to say that (LordMazo) been ***% legit since I met him, he’s a really good pvp player. Well, the problem comes up here, this last week of trials (LordMazo) was doing my recovery as always. Usually he asked me how many characters do I need to be recover and he also ask me if he can get on my account. I always text him when he’s recovering to see if he’s done. Now here comes the problem. (GhostS*KiLLR*x*) the guy that apparently scammed me created a new username account which is (Solo*God). This last week of trials (Solo*God) managed to sent a message to (LordMazo) asking him if he send him and invite or something and (LordMazo) said no, once again (Solo*God) asked (LordMazo) if he invited (x*chris***x) which is my username account. (Solo*God) said to (LordMazo) that my username account (x*chris***x) was his alter ego so (LordMazo) would think I own two accounts. (Solo*God) asked (LordMazo) if he was done with my recovery and (LordMazo) said yes. (Solo*God) try to log in to my account (x*chris***x) and he couldn’t because I changed my password when he first scammed me so (Solo*God) asked (LordMazo) if he changed my password then (LordMazo) wanted to reassure if the password was correct so he sent it to (Solo*God) giving him the change to log in my account and he did. (Solo*God) logged in my account and here’s come the problem. The problem is that (Solo*God) got on destiny * from my account and he deleted all my three destiny * characters losing everything I had reached since the game came out. Bungie I know this might be impossible but I would like to know if bungie can restore my characters or atleast the weapons and gear. I’ve put so many long days and nights of gaming and work on destiny * I’ve done a lot of succes on that game. Also I’ve put a lot of money on recoveries and eververse. I want to assure that (LordMazo) has been ***% legit to me and never did anything wrong with my account. (Solo*God) got on my account and deleted my characters I also have his PayPal email and a couple messages proving that he did delete my characters. Please bungie I need a big help on this one . I don’t want to lose all my progress for ever it might be lost but I hope there’s something bungie can do about it. *Your loyal guardian x*chris***x.
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Customer service issue
Reported by GetHuman-chriiscr
Jun 13th, 2018 - 9 mons ago
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