Bumble Customer Service Issues

Archive 6

The following are issues that customers reported to GetHuman about Bumble customer service, archive #6. It includes a selection of 20 issue(s) reported December 27, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently signed up for a free trial of Bumble Boost, however, I didn't find the boost beneficial and decided to cancel it. To my surprise, I was already charged before the trial period ended, even though I attempted to cancel on the 26th. I was expecting to have until midnight on the 26th to cancel without being charged. I would appreciate a refund for the charge and look forward to continue enjoying your service as a satisfied customer. Thank you for your attention to this matter.
Reported by GetHuman-kcselled on Friday, December 27, 2019 7:29 AM
I am concerned about a user named Greg Voss who is potentially dangerous. He frequents multiple dating sites with various email addresses, occasionally without a photo. On platforms like Match and Meetville, he sometimes uses his real information but also creates fake accounts. Greg Voss, a 39-year-old with a 16-year-old daughter and a 21-year-old son, targets women aged 18-25. He portrays himself as sweet and victimized, manipulating women into sexting and sending photos. He uses text and burner apps to hide his true identity, often sending misleading pictures. Greg Voss's real name is Gregory Voss, employed at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. Some of his known email addresses include [redacted], [redacted], [redacted], [redacted] It is essential to take action against this individual to protect others from potential harm.
Reported by GetHuman4182462 on Wednesday, January 1, 2020 6:45 AM
I want to bring to your attention the user Greg Voss who continues to appear on your site despite numerous reports. This individual uses multiple email addresses and frequents various dating platforms. He typically does not post a profile picture but has been identified on Match and Meetville with his true information, although he also operates fake accounts. Greg, a 39-year-old man with a 16-year-old daughter and a 21-year-old son, preys on young women aged 18-25. He manipulates conversations to coerce women into sending photos through text and burner apps. Greg presents himself as kind and victimized by his ex, only to deceive women about his identity, and then disappears after gaining their trust. It is crucial to address this individual's behavior for the safety of others. His real name is Gregory Voss, and he is associated with Big Number One Motorsports in Homewood, Alabama. Contact information linked to him includes [redacted] and email addresses: [redacted], [redacted], [redacted], [redacted]
Reported by GetHuman4264114 on Saturday, January 18, 2020 2:11 AM
Hello, I downloaded the app today and attempted to pay for one month via PayPal. However, I was charged $79.99 for 6 months instead of the 1 month I selected. I am unhappy with this app and have deleted my account due to this issue. I am requesting a refund of the $79.99. Please confirm that my account has been cancelled to ensure I will not be charged any further fees. Regards, S.C. [redacted] [redacted]
Reported by GetHuman4339628 on Friday, February 7, 2020 11:06 PM
In [redacted], I was falsely reported by Andrew C. for soliciting him for business and engaging in bait and switch. Bumble, without evidence, deleted my account. I am seeking proof from Bumble to present in court that these allegations are untrue. Since my account was deleted, I will need to subpoena Bumble for the conversation thread to support my case. Bumble failed to inform me of the reason for my account removal. I only discovered Andrew C.'s identity when he began harassing me at work and threatened to post a negative review on my Facebook business page, despite our interactions being personal. I would appreciate guidance on how to access the conversation record with Andrew C.
Reported by GetHuman4497185 on Friday, March 20, 2020 10:29 AM
I would like to inform you of a user, Greg V., who is deceitful and manipulative on various dating platforms. He creates multiple accounts with different email addresses and often does not use his picture. He is known to be a sex addict who frequents dating sites, chat rooms, and video chatting apps to engage with women. Greg uses text and burner number apps to lure women into sending him photos, targeting those aged 18-25, despite being a 39-year-old man with children. He presents himself as sweet and romantic, gaining sympathy by falsely claiming mistreatment by his ex. Once he has your trust, he engages in sexting and exchanging pictures under false pretenses. His real name is Gregory Voss, and he works at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. You can reach him at [redacted] or through emails such as [redacted], [redacted], [redacted], and [redacted] He also has an Instagram account under voss924.
Reported by GetHuman4671055 on Saturday, April 18, 2020 12:56 PM
I want to report the presence of GREG VOSS on your website. There is a user, Greg Voss, who uses multiple email addresses and is active on numerous dating sites internationally. He often does not upload a picture, but can be found on platforms like Match and Meetville with both real and fake accounts. Greg Voss is known to be a sex addict who frequents dating sites, chat rooms, and video chatting apps to interact with women. He manipulates conversations to receive photos from them, targeting women between 18 to 25 years old. Despite being 39 years old with a 16-year-old daughter and 21-year-old son, he misrepresents himself online. Greg Voss pretends to be sweet, romantic, and victimizes himself by talking about his past relationships to gain sympathy. Once he gains trust, he engages in sexting and exchanges misleading photos, eventually disappearing. Please take action against him. His real identity is Gregory Voss who works at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. You can reach him at [redacted] or through emails: [redacted], [redacted], [redacted], [redacted]
Reported by GetHuman4676111 on Sunday, April 19, 2020 2:45 PM
I want to bring to everyone's attention a person by the name of Greg Voss. He frequently uses various email addresses and is active on numerous dating sites, predominantly in the US. Greg typically avoids using his photo, and we have identified his presence on Match and Meetville. While he occasionally uses his real information on these platforms, he also maintains fake accounts. He seems to be addicted to sex and engages with women on dating sites, chat rooms, and video chatting apps to watch them. Greg utilizes text and burner apps to obtain different numbers and communicate with women, persuading them to send him photos. Despite being 39 years old with a 16-year-old daughter and a 21-year-old son, he primarily targets women aged between 18 and 25. Greg presents himself as sweet, romantic, and victimized by his ex to gain sympathy, only to transition quickly to sexting and exchanging pictures. He often sends deceiving images and provides false personal details before disappearing. It's crucial to take action against him. Greg's real identity is Gregory Voss, employed at Big Number One Motor Sports in Homewood, Alabama, and residing in Adamsville, Alabama. His legitimate phone number is [redacted], and some of his known email addresses include [redacted], [redacted], [redacted], and [redacted] He is also active on Instagram under voss924.
Reported by GetHuman4688214 on Tuesday, April 21, 2020 1:17 PM
After realizing my bumble account was banned, I now understand the reason behind it. It was foolish of me to place my Venmo information in my bio as a prank, unaware that it violated the policy. I see the potential legal implications of soliciting money on the platform. Despite my error, I believe in everyone's right to find love, especially during trying times. Bumble was a vital avenue for me to connect with people, leading to lasting friendships. In the current dating landscape, having a platform that promotes women empowerment and charitable donations is valuable. If given a chance to reinstate my account, I pledge not to repeat this misstep by refraining from mentioning Venmo.
Reported by GetHuman4697641 on Wednesday, April 22, 2020 5:44 PM
I need help with a concerning issue. We have informed the police, but we were advised to reach out to you as this person is violating your rules. We want action taken against user Greg V., who has been reported for his inappropriate behavior across various dating sites. He frequently uses multiple email addresses and often does not display a photo. While he has real accounts on Match and Meetville, he also creates fake ones. Greg is a 39-year-old man with a 16-year-old daughter and a 21-year-old son, yet he targets women aged 18-25. He manipulates women by portraying himself as a victim of his past and then engages them in sexting and photo exchanges. His real name is Gregory Voss, and he is associated with Big Number One Motorsports in Homewood, Alabama. He resides in Adamsville, Alabama. Some of his known email addresses are [redacted], [redacted], [redacted], [redacted]@gmail.com, [redacted] He also has an Instagram account under voss924. Please address this matter promptly.
Reported by GetHuman-helussto on Thursday, April 30, 2020 1:21 PM
It has come to my attention that an individual by the name of Greg Voss has been using multiple email addresses to create fake profiles on various dating sites. He often does not include a picture but can be found on platforms like Match, Meetville, Bumble, and Tango. Greg Voss appears to be a 40-year-old man who targets women aged 18-25, despite having a 17-year-old daughter and a 23-year-old son. He uses text and burner phone apps to communicate with women, manipulates them with false stories about his past relationships, and engages in sexting and sharing inappropriate pictures. His real name is Gregory Voss, and he works at Big Number One Motorsports in Homewood, Alabama, and resides in Adamsville, Alabama. Some of the email addresses he uses include [redacted], [redacted], [redacted], [redacted], [redacted], [redacted], and [redacted] He also has an Instagram account under the username VOSS924.
Reported by GetHuman4836606 on Monday, May 18, 2020 5:12 PM
It has been deducting $2.99 every two days from my bank account, which is becoming a significant drain. Despite canceling my subscription just three days after signing up for the purportedly free trial back on May 18, [redacted], this continuous deduction issue began in the middle of last month. I am seeking a full refund of every cent this site has taken and continues to take out, as it is absurd and risks overdrawing my account. I am unsure why these deductions persist and when they will cease, but I urgently require assistance to access the login page or a similar feature to review my account. I need to ensure it was genuinely shut down and halt this ongoing situation. I have not actively used the site for weeks now, only engaging with it for a brief period of 2 or 3 days.
Reported by GetHuman4909791 on Thursday, June 4, 2020 5:10 AM
Hello, I am disappointed that after agreeing to a two-week free trial on your site, I was charged £49.99 on my Barclaycard without warning. There was no mention of being committed to a three-month payment plan after the trial, and I missed the message sent to my old email account. I feel cheated and upset about what happened. I wanted the chance to try the upgrade before deciding on payment, but the money was taken immediately, leaving me feeling powerless and distressed. I kindly request a refund as I am not financially able to lose this money. I am 62 years old, still working but facing financial uncertainties like many others currently. Please, show empathy and understanding considering the circumstances. Every penny matters, and this situation has left me feeling out of control. Thank you, Lorraine N.
Reported by GetHuman4915206 on Friday, June 5, 2020 1:04 PM
I would like to report a concerning issue regarding an individual named Greg Voss who frequents various dating websites. He uses multiple email addresses and often remains anonymous without a profile picture. Greg Voss has been known to solicit women on dating platforms, chat rooms, and video chatting apps, frequently targeting women aged 18-25. Despite being a 39-year-old man with children, he engages in inappropriate behavior and misrepresents himself to women online. Greg Voss manipulates women emotionally by portraying himself as a victim of his past relationships, only to later pressure them into sending explicit photos. I urge the site administrators to take action against Greg Voss to protect other users from falling victim to his deceitful practices. His real name is Gregory Voss, and he has been identified as an employee at Big Number One Motor Sports in Homewood, Alabama. You can reach him at [redacted] or through emails such as [redacted] and [redacted]
Reported by GetHuman4940637 on Thursday, June 11, 2020 4:22 PM
Hello, I have contacted customer support through multiple emails regarding an issue with my account, but so far, none of my concerns have been addressed properly. It seems like my account has been blocked, and I believe it was reported by my ex. Additionally, there is a name linked to my account that is not mine, indicating my ex might be creating fake accounts. I would appreciate more detailed information about this matter. Could you please guide me on the process of submitting my ID for verification? In previous correspondence, I was referred to as Ariana, which is not my name. Kindly block that account and provide insight on whether the incident involves individuals named Waleed or Abdel. My ex has a history of hacking my accounts and using my contact information. I am unable to access my account, and I request that it remains blocked for security reasons. Any further assistance on this issue would be helpful. Thank you for your attention and support.
Reported by GetHuman-ipeli on Saturday, June 13, 2020 4:22 AM
Subject: Bumble Subscription Renewal Confirmation Dear Bumble Support Team, I recently renewed my Bumble Boost subscription, but I am now trying to cancel it. Despite my efforts to reach out via email, I have not received any response. I am disappointed in the lack of customer service and am considering disputing the charges with my credit card company if this is not resolved promptly. Thank you, D.G. Isaacs Subject: Bumble Subscription Issue Dear Bumble Support Team, I received an email stating that my Boost subscription has been renewed, but I did not authorize this renewal. Please turn off the subscription immediately as I did not renew anything. Your system seems to have a bug causing this error. I want to be removed from this subscription without any further charges. Thank you, D. Isaacs
Reported by GetHuman4949221 on Saturday, June 13, 2020 10:50 PM
I would like to report a person named Greg Voss. Greg is actively using various email addresses and multiple dating websites to engage in inappropriate and deceitful behavior. He often conceals his identity and uses dating platforms, chat rooms, and video chatting apps to interact with women. Greg specifically targets younger women between the ages of 18-25, despite being a 39-year-old man with children. He manipulates women by portraying himself as sweet and romantic, only to gain their trust and solicit explicit photos. Greg works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. He can be reached at [redacted] or through emails like [redacted] and [redacted] It is essential to address and take action against Greg's deceitful actions.
Reported by GetHuman4949281 on Saturday, June 13, 2020 11:22 PM
Hello everyone, I recently reported someone for abusive behavior on Bumble for the first time. My overall experience with the app has been positive, and I even had a great relationship that started from the platform. However, after reporting this individual, I was banned without a clear explanation other than being informed of several complaints against me. I am confused by this sudden ban as typically you are able to see if someone unfriends or blocks you, which didn't happen in this case. I would like an explanation for the ban and an opportunity to appeal the decision. I appreciated the unique feature of women making the first move on Bumble to avoid harassment. I am willing to accept a permanent ban if necessary, but I would like a refund for my premium subscription since I have invested in coins to message people. The lack of customer support phone number is disappointing, and I struggled to even find a way to reach out through their website. I find the lack of transparency and communication from Bumble on this matter unsatisfactory. I believe I deserve to know the details of the complaints and see the evidence provided. It is important to address such issues fairly to maintain customer trust and satisfaction. Thank you.
Reported by GetHuman4952350 on Monday, June 15, 2020 7:46 AM
I want to alert you about Greg V., a man using multiple email addresses and frequenting various dating and chatting platforms. He usually doesn't use his picture. He's known to be manipulative, posing as a sweet and romantic individual who then solicits inappropriate images. Despite being 39 years old with teenagers, he targets younger women between 18-25 and engages in misleading conversations. His real name is Gregory Voss, and he works at Big Number One Motor Sports in Homewood, Alabama, living in Adamsville, Alabama. One of his phone numbers is [redacted], and some of his emails include [redacted], [redacted], [redacted], [redacted] We urge you to take action against his behavior.
Reported by GetHuman4975691 on Saturday, June 20, 2020 5:40 PM
I would like to report an individual named Greg Voss, who is actively using multiple email addresses on various dating platforms. He often does not use his real picture and engages in inappropriate behavior online, targeting women aged 18-25. Despite being a 39-year-old man with teenage children, he manipulates women by pretending to be someone he is not. His real name is Gregory Voss, and we have discovered he works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. A phone number associated with him is [redacted], and some of his email addresses include [redacted], [redacted], [redacted], and [redacted] This behavior needs to be addressed promptly to protect others from falling victim to his deceptive practices.
Reported by GetHuman5003910 on Sunday, June 28, 2020 3:28 AM

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