i thought i had cancelled my bumble subscription - deleted from my account. apparently...

GetHuman-jojotee's customer service issue with Bumble from February 2019

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The issue in GetHuman-jojotee's own words
i thought i had cancelled my bumble subscription - deleted from my account. apparently i did not and it has resubscribed for another month. okay. this morning i got an email saying my bumble boost subscription is renewed. on the app it says i must upgrade for boost. i started to do that but it starts my subscription it says it begin march **. what is going on? something is going in circles...please help. joanne *****@***.com*also i would like to know how to definitely cancel my subscription by march ** and NOT SUBSCRIBE. please advise. thanks!
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Bumble

Customer service issue
Reported by GetHuman-jojotee
Feb 16th, 2019 - 8 mons ago
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GetHuman-jojotee started working on this issue
Feb 16th 12:43am