I would like to to make a formal complaint regarding false advertising of a free two we...

GetHuman-carolinc's customer service issue with Bumble from January 2019

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The issue in GetHuman-carolinc's own words
I would like to to make a formal complaint regarding false advertising of a free two week trial offered by bumble with no immediate charge for subscription after cancelling within * minutes. I was charged for three months, deducted from my account. **I need a refund immediately. I’ve made a formal complaint with apple customer care and I was given a file number. **This is very disappointing. I did not agree to a subscription, I cancelled immedietly and no free trial was given. I was immediately charged $**.**, this amount makes no sense. **I look forward to hearing from you.**Sincerely,*Carolin Chicorelli
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Customer service issue
Reported by GetHuman-carolinc
Jan 13th, 2019 - a mon ago
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Seen by 2 customers so far
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GetHuman-carolinc started working on this issue
Jan 13th 6:03am