I was in the car and hit a button on my phone because I was curious about Bumble Coin j...

GetHuman-ccminniu's customer service issue with Bumble from September 2018

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The issue in GetHuman-ccminniu's own words
I was in the car and hit a button on my phone because I was curious about Bumble Coin just wanted to read more about it and it charged me $**.**.with no option to review charges before *being charged or confirm a purchase of any kind. Being that your company's name is Gethuman I would expect a human being to understand that this was an accidental button tap and not a confirmation to purchase anything. Up to this point I thought Bumble has been a good product and have encouraged others to join. I would hate to have to express my feelings otherwise after this experience. I look forward to getting your human respond with compassion and understanding. Thank you!
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Bumble

Customer service issue
Reported by GetHuman-ccminniu
Sep 18th, 2018 - 6 mons ago
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Timeline
GetHuman-ccminniu started working on this issue
Sep 18th, 2018 7:26pm