My Bumble account disappeared after I did an update on my Samsung phone. When I tried t...

GetHuman-sivettsm's customer service issue with Bumble from August 2018

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My Bumble account disappeared after I did an update on my Samsung phone. When I tried to access the account it apparently set up a new account for me under a different email? the problem is I had a number of people I was communicating with on the old account that now don't show up. I now how messages that I can't get because your sites issue. I'd like to recover that and either merge or get rid of the new account and get my messages that have expired without paying since this is no fault of mine . Please let me know if what I should do
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Customer service issue
Reported by GetHuman-sivettsm
Aug 11th, 2018 - 7 mons ago
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-sivettsm started working on this issue
Aug 11th, 2018 4:32am