My phone did a factory reset by its self some how. I lost all my documents. I tried to...

GetHuman-sivettsm's customer service issue with Bumble from August 2018

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The issue in GetHuman-sivettsm's own words
My phone did a factory reset by its self some how. I lost all my documents. I tried to sign in with my fb account and none of my door me was there it was all erased so I logged out and tried the alternative way to sign in and now it's having me set a password like it's a new account. Stuck on that page. Please help bring my account with it data m about me i info back. Thank you so much!
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Bumble

Customer service issue
Reported by GetHuman-sivettsm
Aug 9th, 2018 - a yr ago
I have an issue with Bumble too
Fixed
Seen by 9 customers so far
Similar issue to 960 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-sivettsm started working on this issue
Aug 9th, 2018 9:55am
GetHuman-sivettsm indicated the issue is not fixed yet.
Aug 11th, 2018 4:18am