Over the weekend I downloaded your app and proceeded to sign in with a Facebook account...

GetHuman-dylanrei's customer service issue with Bumble from June 2018

Help with my Bumble issue
Over the weekend I downloaded your app and proceeded to sign in with a Facebook account. I made my profile and immediately started swiping. No issues. However, I noticed a Verify Account option and decided, "May as well." However, this didnt end up working. No photos were ever verified, and I eventually gave up and went about my life. * The following morning, I received an email stating my account had been blocked. So my question is this. Why the **** did you block me? After rudely messaging your Facebook help service, I received more messages stating your respect policy and that they will not be unblocking me. Fine, being a jerk gets you no where, but tell me what I actually did in order to get blocked in the first place. There was truly no reason for it at all. * Im writing you, mainly, to state that whatever system you use in order to verify accounts needs to be seriously re-thought. Ive been using my same Facebook AND phone number for years. However, I understand that I will not get anywhere acting rudely towards people, so I also would like to submit a form of appology for my behavior over Facebook Messenger, but holy ****, that email I recieved got my blood boiling, and you have no right blocking people who never did anything wrong in the first place. * Please get back to me with information on why I was blocked, and how I may become unblocked, Thank you
I trust that Bumble will make this right and come up with a resolution that is fair.
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Bumble

Customer service issue
Reported by GetHuman-dylanrei
Jun 25th, 2018 - 2 mons ago
I have an issue with Bumble too
Fixed
Seen by 5 customers so far
Similar issue to 542 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
Timeline
GetHuman-dylanrei started working on this issue
Jun 25th 8:06am
GetHuman-dylanrei indicated the issue is not fixed yet.
Jun 25th 7:21pm
GetHuman-dylanrei indicated the issue is not fixed yet.
Jun 25th 7:21pm
GetHuman-dylanrei indicated the issue is not fixed yet.
Jun 26th 12:57pm